Welcome to Flames by Sabrina (“we,” “our,” “us”). These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, purchasing our products, or engaging our services, you agree to these Terms. Please read them carefully.
- General Information
1.1 **Company Details**:
Flames by Sabrina
Address: 28635 Vista Ladera, Laguna Niguel CA 92677
Email: info@flamesbysabrina.com Phone: (949) 742-8154
1.2 **Eligibility**:
You must be at least 18 years old to use our website and services. By using our site, you represent and warrant that you are of legal age to form a binding contract.
- Products and Services
2.1 **Product Descriptions**: We strive to provide accurate descriptions of our candles and other products. However, we do not warrant that product descriptions or other content on our site are error-free, complete, reliable, current, or free of typographical errors.
2.2 **Staging Services**: Our staging services include but are not limited to furniture placement, décor arrangement, and interior styling. A detailed description of the services will be provided in a separate agreement.
2.3 **Pricing and Availability**: All prices are listed in USD. Prices and availability of products and services are subject to change without notice. We reserve the right to limit the quantity of any items sold.
2.4 **Orders and Payments**:
– **Payment Methods**: We accept any payment methods including cash, checks, and credit cards. The full contract needs to be paid prior to the event date.
You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates.
– **Order Confirmation**: You will receive an email confirmation upon placing an order. This does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time after receipt.
– **Cancellation and Modifications**: Orders may be modified or canceled before shipment. For staging services, cancellations must be made at least [specified number] days before the scheduled service date.
- Shipping and Returns
3.1 **Shipping**: We ship within the United States. Shipping costs and delivery times vary based on location and order size. Estimated delivery times are provided at checkout. Delivery times may vary based on your location and the shipping method chosen. We are not responsible for delays caused by customers or other shipping issues.
3.2 **Returns and Refunds**:
– **Product Returns**: If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange, subject to the following conditions:
– Items must be unused and in original packaging.
– Proof of purchase is required.
– **Service Refunds**: Refunds for staging services are subject to the terms outlined in the service agreement.
3.3 **Damaged or Defective Items**: If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund.
- Privacy Policy
4.1 **Data Collection**: We collect personal information such as your name, address, email, and payment details to process orders and provide services. For more details, please review our [Privacy Policy link].
4.2 **Data Use**: We use your information to process orders, communicate with you, and improve our services. We do not sell or share your personal information with third parties except as necessary to fulfill your order or as required by law.
4.3 **Cookies**: Our website uses cookies to enhance your browsing experience. By using our site, you consent to our use of cookies.
- Intellectual Property
5.1 **Ownership**: All content on our website, including text, images, logos, and graphics, is our property or the property of our content suppliers and protected by copyright laws.
5.2 **License**: You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes.
#### 6. Limitation of Liability
6.1 **Disclaimer**: Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free.
6.2 **Liability**: To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.
6.3** Our liability for any direct damages shall not exceed the amount paid by you for the product that gave rise to the claim.
- Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
- Dispute Resolution
Any disputes arising out of or related to these Terms or our products and services will be resolved through binding arbitration in Laguna Niguel, California, in accordance with the rules of the American Arbitration Association.
- Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our site following any changes
constitutes your acceptance of the new Terms. It is your responsibility to review these terms and conditions regularly to ensure you are aware of any changes.
- Contact Us
If you have any questions about these Terms, please contact us at Email: sabrinaou3@gmail.com Phone: (949) 742-8154